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FAQ: Getting Started

My username/email or password doesn’t work. What should I do?

If you’ve already successfully signed up, you should be able to sign in right away.

But if you’re having any problems you can do the following:

Click here to be taken to the lost password recovery page.

All you need to do now is enter the email address you signed up with and click the big orange button that says Request Password reset. We’ll do the rest.

You will get an email with instructions how to reset your password.

Do make sure that you check your spam and trash email folders in case our email goes there by mistake.

And if you haven’t received anything within a few hours, reach out through our Contact page.

How do I upload my business logo?

You can easily upload your business logo inside your Members Area.

From the Members Area, simply go to My Account and click on My Details.

From there you will be able to upload a new logo or change to another if you need to.

I have signed up, but I haven't received my welcome email?

Please first check your spam and trash email folders to make sure it hasn’t gone there by mistake.

If you still haven’t received anything from us within 12 hours, please message us through the Contact page.

How do I redeem a coupon code?

It’s easy!

After you have entered your sign up information, click on “Have a coupon?” near the bottom of the form.

Enter your coupon code exactly and we will alter the price accordingly.

If you have any problems at all, just reach out using the Contact page.

So what exactly is SellerMaps?

SellerMaps was created to help Amazon sellers and businesses.

We create and maintain processes and procedures (we call them Maps), that show exactly how to complete many different tasks within various different online sales platforms. We've started with Amazon and have a roadmap to scale to others such as Shopify, ETSY, e-Bay, Walmart and many more over time.

Our Maps not only save our customers thousands of dollars in what was lost productivity and staff training, but also add massive value to their businesses by increasing efficiency, ease of running day to day operations and growing business value when it comes time to sell.

Which Amazon markets can I use SellerMaps for?

At the moment we cover the largest market, Amazon.com (United States).

We will be covering other markets such as the UK and Australia soon.

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